Welcome to Kitchen And Bathroom Equip Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website kitchenequipshop.com or make a purchase from us.

Our customers are adventurers who value reliability, security, and convenience—not just in their gear, but in every aspect of their shopping experience. This commitment extends to how we handle your personal data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed via secure gateways or PayPal).
  • Transaction Information: Details about the products you purchase, including order history and preferences.
  • Technical Data: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
  • Communication Data: If you contact our customer service team at [email protected], we may keep a record of that correspondence.

2. How We Use Your Information

We use your information for the following purposes:

  • To process your orders and deliver products, such as awning adapters, caravan heaters, or bathroom equipment, to your designated address.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, product offerings, and customer service based on your feedback and usage patterns.
  • To prevent fraud and enhance the security of our payment process, which includes encryption for all transactions.
  • To send you marketing communications (only with your explicit consent) about new products, promotions, or adventure gear that may interest you.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

  • Payment Processors: Such as credit card networks (Visa, MasterCard, JCB) and PayPal, to securely process transactions. These partners adhere to strict security standards.
  • Shipping Providers: Like postal or courier services, to deliver your orders globally (excluding Asia and certain remote areas).
  • Service Providers: Including IT support, marketing agencies, or analytics providers, who assist us in operating our website and services. They are contractually obligated to protect your data.
  • Legal Authorities: If required by law, we may disclose information to comply with legal obligations or protect our rights.

4. Data Storage and Security

We store your data on secure servers located in the United States and other regions that comply with applicable data protection laws. We implement industry-standard measures to protect your information:

  • Encryption technology (e.g., SSL) for all data transmissions.
  • Regular security assessments to safeguard against unauthorized access.
  • Access controls limiting data handling to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and monitor your account activity.

5. Your Rights

Depending on your location (e.g., under GDPR for European customers), you have the right to:

  • Access, update, or delete your personal information.
  • Object to or restrict the processing of your data.
  • Data portability—request a copy of your data in a machine-readable format.
  • Withdraw consent for marketing communications at any time by clicking “unsubscribe” in our emails or contacting us.

To exercise these rights, email us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic functions like adding items to your cart or making payments.
  • Analytical Cookies: Help us understand how visitors use our site (e.g., pages viewed) to improve performance.
  • Marketing Cookies: Used to display relevant ads for products like Dometic awnings or camping stoves on other platforms.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, reach out to us at:

Email: [email protected]
Address: 2677 Green Gate Lane, Baltimore, US 21201

Thank you for trusting Kitchen And Bathroom Equip Shop—where your adventure begins with security and reliability.